Privacy Policy

See also:

I only keep information required to complete customers orders, i.e. Name, Address, Telephone no. email address.
I am a one person business about me I’ve been trading on the internet, since 1993 !
A lot has changed and companies do collect information for advertising and analytics.

I host the videos on this site using vimeo and usage / views and duration are tracked. This helps me workout which videos are popular and what content I should make.
Similarly there are a few YouTube videos and google collects similar data.

Essential Cookies

are used to help keep track of what’s in your cart, which products you have recently looked at. If you are a registered user and logged in, then they will also be used to identify you personally for the purpose of ensuring any orders that you place are attributed to you. This means that you can view your complete purchase history from your account. They also ensure that your contact data populates the checkout form.
If you have purchased access to members content, then they ensure you have access.

Shipping cart calculator

When you enter information into the shipping cart calculator, that information is stored temporarily so that you can see how much you are likely to pay for postage / shipping for your particular region. This information is not retained by this site, but stored in a cookie in your browser.

Your data needs to be shared !

There are two third parties who are able to share information about your purchases. The payment gateways PayPal and Stripe for card payments. This is essential to complete payments and orders.
Additionally if your order is sent by courier, then your contact details will be shared with them for obvious reasons.

Comments

If you submit a comment, then the comment will be attributed to you as a user. Comments are moderated.
If you use a custom gravatar, then the service will look for it and populate that on any comments you make. Otherwise an anonymous image is used.
Find out more at automatic who own and operate woocommerce and are commercially linked to WordPress.

How long is your data retained

As above, if you haven’t registered, or made a purchase, then your personal data isn’t collected or retained by me or my site.
If you have made a purchase, and this is currently the only way you can register, then your data is kept indefinitely unless you request that I remove it.
You can view your data by simply logging into your account

Where I send your data

Currently the web craigmitchell.me is hosted in the Ireland, and the third parties, PayPal and stripe are based in the US. Hosting companies do collect browsing data for marketing purposes and analytics, but not personal data.
WordPress and woocommerce and also based in the United States

How I protect your data

I use SSL technology to verify the authenticity of my site, look for the padlock !
Administration login is protected by 2FA and account login for all customers and other users is protected by Google Captcha which helps make this site more secure and therefore protect user data.
Because I am a one person business, it’s easy to guard against internal data breaches.
I made a decision very early on for my online businesses that I would never store any financial information, credit card or PayPal, and this ensures that only very secure companies such as stripe and PayPal store this information on my behalf.

Any issues

get in touch and I will investigate asap !